Privacy
Policy
Les Germaines Agence Créative, S.E.N.C.
Last updated: May 2026
Introduction
Les Germaines Agence Créative, S.E.N.C. ("we", "us", "our") places great importance on the protection of personal information. This privacy policy aims to inform you of the way we collect, use, communicate, and protect your personal information, in accordance with applicable laws, notably Law 25 in Quebec.
Personal
information
collected
We may collect the following information: full name, email address, phone number, company information, messages sent via our forms, browsing data (IP address, cookies, behaviour on the site), and data related to marketing interactions (advertisements, campaigns, remarketing)
Collection
Methods
Personal information is collected through the following means: contact form on our website, appointment scheduling via Google Calendar, newsletter subscription, use of cookies and analytical tools (e.g., Google Analytics), advertising pixels (Meta, Google Ads, etc.), direct exchanges (email, telephone, private messages).
Use
of information
The information collected is used to: respond to inquiries and communicate with clients, provide our services (marketing, branding, strategy, etc.), manage projects and client relationships, send marketing communications and newsletters, analyze site performance and improve the user experience, and deliver and optimize advertising campaigns (targeting, remarketing).
Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where otherwise permitted or required by law. You may withdraw your consent at any time by contacting us at the address indicated below.
Sharing
of personal information
We may share certain information with third-party service providers, including: Google (Google Analytics, Google Calendar), Meta (Facebook and Instagram, advertising pixel), Mailchimp (newsletters), Framer (website hosting), Make (automation), ManyChat, advertising platforms (e.g., Google Ads), CRM tools, or project management tools.
These providers may have access to your information only to the extent necessary to perform their functions.
Transfer outside
of Quebec or Canada
Some of our service providers may host or process your data outside of Quebec or Canada, notably in the United States. In such cases, personal information may be subject to the laws of those jurisdictions.
Information
Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Safety
Measures
We implement reasonable security measures to protect your personal information, including: restricted data access, the use of secure and recognized platforms, rigorous password and access management, and secure hosting.
User
rights
In accordance with applicable laws, you have the right:
To access your personal information, request the rectification of your data, withdraw your consent, and request the deletion of your information, where applicable
To exercise these rights, please contact us.
Cookies and similar technologies
We use cookies and similar technologies to analyze traffic and user behavior, improve the user experience, and deliver targeted advertising.
You can configure your browser to refuse cookies or be informed about their use.
Policy
changes
We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated date.
Contact
For any questions regarding this policy or your personal information, you can contact us at info@agencelesgermaines.com.
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2026
©
Website created by Les Germaines
Tips, news,
freebies, and more.
All rights reserved
2026
©
Les Germaines
Website created by